Business Expertise

Leadership Acquisition and Development Program “LAD”

Leadership Acquisition and Development Program


Our exclusive Leadership Acquisition & Development program will help your organization to build a solid pipeline of future leaders and ensure that they have the skills and competencies needed to succeed in increasingly complex and challenging roles.

  1. Assessing the organization’s leadership needs
  2. Identify potential leaders
  3. Create a development plan
  4. Provide leadership training
  5. Implementing the development plan
  6. Evaluating progress
  7. Continuously improving the program

Drive High Performance in your Business

Drive high performance in your business


Our focus is on the process of implementing strategies and practices that enable your organization to achieve its goals and objectives efficiently and effectively.

It is characterized by optimizing operations, productivity, and reaching new levels of success, through a combination of effective leadership, clear goals, and a motivated and engaged workforce

  1. Set clear goals and objectives
  2. Build a strong team
  3. Provide ongoing training and development
  4. Empower your team
  5. Foster a culture of innovation
  6. Monitor your performance
  7. Continuously improve

Know Your Business Numbers!

Know Your Business Numbers!​

Knowing your business numbers is essential for making informed decisions and maintaining the financial health of your business. Our experts will guide you in implementing the process of deep understanding of the financial and operational metrics that drive the success of your business.

This includes key performance indicators (KPIs) such as revenue, profit margins, cash flow, customer acquisition costs, and customer retention rates, as well as other financial metrics like expenses, budgets, and forecasting.


  1. Collecting data
  2. Analyzing data
  3. Identifying KPIs
  4. Monitoring performance
  5. Taking action
  6. Reviewing and adjusting

Marketing and Sales Alignment Strategy

Marketing and sales alignment strategy​


ICG truly believes that Marketing and Sales alignment is crucial for your business’s success.

By providing the strategy and tactics, we create synergy between the marketing and sales teams to drive business growth. The strategy involves aligning the goals, objectives, and activities of the marketing and sales teams to create a cohesive approach to customer acquisition and retention.

  1. Define shared goals
  2. Establish communication channels
  3. Create a shared lead definition
  4. Develop a lead handoff process
  5. Implement a lead scoring system
  6. Conduct regular meetings and reviews

Business Management Consulting Process

Execution – The Discipline of getting things done


As senior and executive leaders, you are often tasked with making critical decisions that impact your organization’s success. However, when faced with complex issues or challenges, it can be difficult to maintain objectivity and perspective. That’s where our coaching and leadership development services come in. Our experienced coaches provide an objective but informed third-party perspective to help you unpack difficult and integrated issues within your organization.

  1. Initial Consultation  
  2. Business Assessment 
  3. Objectively challenge your perspective 
  4. Recommendations 
  5. Implementation 
  6. Evaluation 
  7. Follow-ups 

Strategic Planning & Performance Management

Strategic Planning & Performance Management


ICG’s strategic planning process typically involves analyzing market trends, customer needs, and internal capabilities, and developing a roadmap for how the organization will achieve its goals. It involves the classic SWOT Analysis. Performance management involves measuring, monitoring, and reporting on an organization’s progress towards achieving its goals. It involves setting performance targets, tracking performance metrics, and analyzing performance data to identify areas of improvement or success.

  1. Define your mission, vision, and goals 
  2. Conduct a situational analysis 
  3. Develop a strategic plan  
  4. Set performance targets 
  5. Implement the plan  
  6. Measure performance  
  7. Analyze performance data  
  8. Adjust the plan